Elevating Diversity & Inclusion: Key Tactics for Success (2024)

In today’s corporate landscape, promoting diversity and inclusion (D&I) is not just about meeting quotas – it is about harnessing the full potential of every individual. The Business Women’s Network (BWN) from SAP exemplifies this rationale, employing a multifaceted approach leveraging the power SAP technologies to drive tangible results.

Here are five key focus areas and tactics that support the success of BWN’s D&I program.

Empower Employee Engagement

Organizations can promote employee engagement to advance their D&I strategies by cultivating a culture of inclusivity and belonging, providing opportunities for employee input and participation in decision-making processes, offering D&I training and education, and creating affinity groups or employee resource groups to support underrepresented voices. Additionally, organizations can establish mentorship programs, career development opportunities, and leadership roles for diverse employees to promote their growth and advancement within the company.

Central to BWN’s mission is building and maintaining a vibrant community of engaged members. Through a diverse array of chapter events and initiatives, highlighted in its annual report, BWN facilitates networking, knowledge sharing, and skills development opportunities. By organizing over 543 chapter events globally in 2023, BWN has successfully engaged over 19,000 members, driving robust engagement across the organization. This effort not only amplifies the voices of women and our allies but also cultivates a culture of inclusivity and collaboration. This is highly valued by Supriya Jha, chief diversity & inclusion officer at SAP: “The Business Women’s Network has accelerated SAP’s journey toward its gender parity goal, which is a high priority within our overarching diversity and inclusion strategy. What makes BWN’s contributions to gender equality so impactful is its focus on business outcomes and elevation of SAP as a responsible organization that drives positive change and opportunities for all.”

Leverage SAP Technology to Achieve KPIs

SAP can help organizations advance their D&I strategies by providing tools and applications that can enable organizations to track and measure diversity, equity, and inclusion efforts, such as employee demographics and compensation data. Our solutions also help identify areas for improvement, create inclusive workplace cultures, and promote awareness and education on D&I topics. Additionally, SAP solutions can help organizations develop and implement D&I policies and initiatives, as well as build a listening program that collects feedback from employees in the flow of work, enabling them to monitor progress and report on their D&I goals and outcomes.

BWN strategically utilizes SAP solutions to help streamline operations and achieve key performance indicators (KPIs). Leveraging SAP Fiori apps, BWN can simplify the membership onboarding process, helping to ensure a seamless experience for new members. SAP Datasphere enables the creation of a robust analytics dashboard, providing valuable insights into member engagement and program effectiveness. With SAP SuccessFactors HCM, BWN gains access to comprehensive member data, facilitating targeted career development initiatives. Moreover, SAP employee experience management solutions by Qualtrics empowers BWN to understand key drivers of employee engagement, including D&I, to improve employee experience through data-driven insights and action planning.

To truly make opportunities meaningful for everyone, employees need to be skilled and ready for increasingly demanding roles and growth. That is why an organization’s D&I programs must include targeted programs to support the advancement of skills, especially for underrepresented groups, as well as create a culture that values and supports diversity in leadership positions. To enable this reality, organizations must implement inclusive recruitment and promotion practices, set diversity goals, and provide resources for employees to learn about distinct cultures and perspectives.

BWN’s efforts are an outstanding illustration of this commitment, as it strives to advance the careers of its members through mentorship and professional development initiatives. With over 55% of members participating in mentorship programs, BWN empowers individuals to reach their full potential. By providing access to role-specific data and development plans through SAP SuccessFactors HCM, BWN facilitates personalized career growth opportunities, contributing to a more diverse and skilled workforce.

Foster Allyship and Partnerships

To achieve gender parity, we must view it as a collective effort. Organizations play a crucial role in encouraging allyship and forming partnerships to advance D&I strategies. Leveraging online platforms and communication tools can bridge geographical gaps, connecting employees and facilitating open dialogues about diversity and inclusion. Training and resources on allyship, unconscious bias, and inclusive leadership allow employees to gain a deeper understanding of D&I issues. Equally vital is the need for organizations to learn from peers and other industries players’ best practices related to D&I.

Recognizing the importance of allyship and collaboration, BWN actively engages male allies, partners, and customers to drive meaningful change. With 13.5% of its membership comprising of men – a 4% increase since 2022 – BWN cultivates a culture of inclusivity and mutual support. Moreover, through collaborative events with other Employee Network Groups and internal SAP groups, BWN promotes intersectionality and solidarity within the organization, amplifying its impact beyond borders.

Use AI to Break Bias

Recognizing the inherent biases that can impede progress, organizations must harness the power of AI to ensure fair and equitable treatment of all employees. AI offers numerous avenues for breaking bias within organizations. A notable example is the implementation of AI-driven recruitment and promotion processes, which minimize unconscious biases, allowing talent to shine irrespective of gender or background. It is also possible to standardize the interview process, reducing bias by providing structured questions and evaluation criteria. Anonymized decision-making, facilitated by AI, removes identifying information from candidate profiles, preventing unconscious biases from influencing outcomes. Through the responsible and ethical use of AI technology, organizations can leverage its capabilities to create fairer and more equitable workplaces where diversity thrives. This approach not only promotes inclusivity but also enhances the quality of decision-making, leading to a more diverse and innovative workforce.

By embracing these key focus areas and tactics, BWN continues to inspire change, create opportunities, and thrive together, driving SAP’s success and building a more equitable future for all. This is supported by its recent awards, including the prestigious 20th annual Stevie® Silver Awards for Women in Business for Achievement in Developing and Promoting Women, which is a testament to the exceptional efforts and contributions made by BWN in advancing gender equality and promoting women’s leadership within SAP, and the ERG Impact Award honorable mention, which recognizes the outstanding contributions and influence of employee resource groups (ERGs) in driving positive organizational change and promoting an inclusive workplace culture.

BWN’s commitment to diversity and inclusion sets a benchmark for excellence in the corporate world. Together, we elevate possibilities and inspire realities, paving the way for a more inclusive and prosperous future.

Mayara Alves Tabone is global product marketing specialist at SAP SuccessFactors and BWN global communications director.

Tags: Business Women's NetworkDiversity at SAPDiversity, Equity, and InclusionEmployee EngagementEmployee ExperienceEmployee Network GroupsWomen at SAP